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Clearing

Frequently asked questions

We hope you can find the answer to your question, however, if you have any further questions or need some advice, please don't hesitate to get in touch.

Clearing is an opportunity for those who have missed the conditions of their offers or have changed their minds about the university or course they want to study.

The main reasons you may be eligible to use UCAS Clearing:

  • You are not holding any university offers but have a live UCAS application
  • You received offers but did not meet the conditions of both your firm and insurance choice offers
  • You received offers but declined them all or did not respond by the deadline
  • You applied after 30 June (when the main UCAS cycle ends all new applications go automatically into Clearing)

Find out more about Clearing on the UCAS website: What is Clearing?

Early Clearing opens on Friday 5 July 2024

Main Clearing will open on Thursday 15 August 2024.

Once you have your results, you can apply via our dedicated telephone hotline which will be available closer to the time, so please keep an eye on our website for further details. 

Clearing is open to UK, EU and International applicants. 

You’ll be able to use Clearing if one of the following situations applied to you:

  • You are not holding any university offers but have a live UCAS application
  • You received offers but did not meet the conditions of both your firm and insurance choice offers
  • You received offers but declined them all or did not respond by the deadline
  • You applied after 30 June (when the main UCAS cycle ends, all new applications go automatically into Clearing)

We can consider expressions of interest and make an offer of study if you do not currently have a UCAS application. However, you’ll need to complete and submit a UCAS application in order to accept the offer.

If you haven’t yet applied, apply online now via UCAS Hub. You’ll need a reference as well as a personal statement to successfully complete your application.

Yes, international students can join Queen Mary through Clearing. You can enter the Clearing process if you:

  • decide to apply for a UK university after 30 June
  • didn’t receive or accept any of your offers
  • didn’t meet the conditions of your offer

To apply through Clearing you will need to register with UCAS, if you haven’t already.

From July, you can visit our online course finder for a list of Clearing programmes that have places. This website will be updated throughout the Clearing period.

The UCAS grades on entry tool shows different grades for accepted students than the clearing requirements?

Please note that the UCAS historical entry grade data only shows the average grade profile of the students who were accepted in previous years and cannot be used to determine eligibility onto a programme through Clearing. To view our Clearing entry requirements for September 2024, please refer to our website where these are listed for all programmes with vacancies. 

Once you have found a course that you wish to study, please contact us and we will go through the Clearing process to assess whether you are eligible.

You’ll need to have received all your qualification results before contacting us. A step by step guide to the Clearing process and what to expect can be found in Our Guide to Clearing.

If the course you want to join has vacancies and you meet the minimum academic entry requirements that we’re looking for, contact us to discuss making an application.

If you are holding an unconditional firm offer, you can self-release using the ‘decline your place’ button in UCAS Hub, however we advise speaking to your university/college and an adviser at your school/college before using this button.

 

Before you ask to be released, you should call our Clearing hotline so we can confirm whether or not we are able to offer you a place on your chosen course of study. If this is the case, you’ll be given a verbal offer of study and sent a subsequent email communication directing you to refer yourself to Queen Mary and your chosen course on UCAS Hub. This email communication will also contain a deadline by which to refer yourself us.

 

Make sure you have a verbal offer from us before you get released from your current University as you may find yourself in Clearing without a University place anywhere.  Please ensure you meet the deadline to refer yourself in UCAS Hub. This will be communicated at the point of offer.

 

Queen Mary University of London is not obliged to accept any applicant who refers themselves to us without having made prior contact, or any applicant who refers themselves to us after the referral deadline.

Absolutely! If the course you want to join has vacancies and you meet the minimum academic entry requirements that we’re looking for, you’ll need to contact our Clearing Hotline to confirm that we can offer you a place.

After receiving a verbal offer of study at Queen Mary, we’ll also send an email confirming your offer in writing with instructions to refer yourself to Queen Mary University of London through UCAS Hub. This email will contain a deadline by which you must refer yourself to us on UCAS.  Queen Mary are not obliged to accept any applicant who refers themselves after the communicated deadline.

 

Only once you’ve referred yourself to Queen Mary, and we’ve verified the information provided at the point of verbal offer, will we confirm your place and make an unconditional offer of study.  This will then update on UCAS Hub, at which point your place on your chosen course of study at Queen Mary is secure.  

 

You’ll need to choose Queen Mary as the institution – our Institutional code is Q50, and the email will contain the course code. Once you’ve done this, you’ll need to allow sufficient time for our Admissions team to verify the information provided at the initial point of offer and process an unconditional offer of study. This will usually take 1 - 2 working days, and will update on UCAS Hub once complete.

If you have previously called the Clearing hotline, we will have taken down the details provided by you. Please check that the email sent has not been received in your spam/junk mailboxes and ensure that the email address you provided to us on the phone/live chat was the same as is on your UCAS form.

If you are unable to refer yourself by the deadline specified in your email, please contact us via email and the decision on whether to extend your deadline will be at the discretion of the academic school and subject to whether there are still places left on the programme you have received a verbal offer for. Unfortunately we cannot guarantee that we will be able to extend your deadline, and cannot intervene at other institutions where you are waiting for a decision on your offer or Clearing place.

After your place has been confirmed you will receive a CAS request email with details for your online student account, known as your MySIS portal. Once you are logged on to your MySIS portal you will be able to submit all the relevant information needed to request a CAS.

If we have received all the relevant information, the details provided have been verified as correct by you and you are eligible to study in the UK, you will receive your CAS via email. If additional information is required this process will take longer. We will aim to send your CAS within 2 -3 working days but it may take longer if additional information is required. Please ensure you check your email account on a regular basis, including junk or spam folders.

For more information on student visas please take a look at our guide to making a successful student visa application.

We record telephone calls received during the Clearing period for the purposes of staff training by reviewing samples of telephone conversations conducted and, only as required, to retrieve a call that is the subject of a dispute, complaint or appeal, with a view to establishing the facts and determining the appropriate response or remedy, which will be in exceptional cases. We do this in the interests of offering a good service to any caller and in order to assist with resolution of any issues encountered by an enquirer/prospective applicant.

If you object to this, you will need to end the call when you are told that calls may be recorded or you can contact us after the call to exercise this right.

Our Data Protection Privacy Notice can be found on our main Clearing webpage

After receiving a verbal offer of study, we’ll also send an email confirming your offer in writing with instructions on how to refer yourself to Queen Mary University and your chosen course of study on UCAS Hub.  

Only once you’ve referred yourself to Queen Mary, and we’ve verified the information provided at the point of verbal offer, will we confirm your place and make an unconditional offer of study.  This will then update on UCAS Hub, at which point your place on your chosen course of study at Queen Mary is secure.  

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