Read the email you received when your Student visa was granted to check if you need to collect a Biometric Residence Permit (BRP) card, and where to collect it from. Your BRP card will be valid until 31 December 2024 only. You will create an online account for an eVisa (digital visa) to prove your status from 2025.
Please carefully read the Advice and Counselling Service guidance: ‘Arrival in the UK’ about immigration requirements at the border and checklist once you have arrived in the UK.
Queen Mary’s campuses are easily accessible from all of London’s airports. For general directions to our six London campuses click here.
Travelling to Mile End from London Heathrow
Heathrow directions [PDF 1,515KB]
Travelling to Mile End from Gatwick
Travelling to Mile End from London City Airport
Explore our handy London Travel Map for quick information on getting from Heathrow to our five campuses and discovering convenient transport links to popular London attractions. Click the link below to view the map.
London travel map [PDF 1,513KB]
Queen Mary works with Greater London Hire Limited (GLH) to provide students with a secure and discounted taxi service from any London airport to campus or Stratford. Please have your flight details ready and airport terminal before you contact Greater London Hire. They can only accept payment via credit card.
By telephone: Call 020 7490 4222 and quote the Account Reference Number: 99610
This must be quoted to benefit from the preferential rate.
Online: To register for the on-line booking service, please go to Greater London Hire’s website and register using the fields on the right hand side, using your allocated Pin Number which is 99610. Slide ‘Do you have an account pin?’ to ‘Yes’ and then enter your email address.
This pin must be entered to benefit from the preferential rate.
Saloon Car: 4 passengers and 2-3 medium suitcases
MPV: 6 passengers and 3-4 medium suitcases or 2-3 passengers and 5-6 medium suitcases
Saloon car: £133.40
MPV: £195.10
Saloon car: £100.40
MPV: £145.60
Saloon car: £107.90
MPV: £153.10
The price quoted includes 30 minutes waiting time and airport car park charges. The driver can meet you 30, 60 or 90 minutes after the flight is scheduled to land. To avoid any further waiting time charges, please state your preference when booking. To add this online after you have entered your flight number a box will appear that says ‘Hold Off Time’, enter how long after the flight has landed you would like the driver to meet you in arrivals.
Any additional car park charges are charged at cost depending on the airport and waiting time is an additional £2.70 per 10 minutes for a saloon car and £4.27 per 10 minutes for an MPV and will be charged automatically to your card after the booking has gone ahead.
Your driver will text you to let you know they are there which will include a photograph and their telephone number. They will also meet you at arrivals with a name board. If you are arriving into Terminal 5 in Heathrow, the meeting place is by Costa Coffee as you come through arrivals.
If you have any difficulties, please contact GHL on 020 7490 4222 quoting your booking reference number.