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  1. IT Services
  2. Cyber Security
  3. Email Security
  4. Voucher Fraud

Voucher Fraud

The higher education sector is being increasingly targeted by cyber criminals and as a result phishing email attacks on Queen Mary are on the rise. The Information Security Team has seen multiple fraudulent email campaigns claiming to be from a member of QM staff asking the recipient to purchase vouchers. We want to reiterate that the University will never request that you purchase vouchers using a personal bank account or personal credit/debit card.

Please watch out for the following:

  • Messages that do not come from a Queen Mary email address, these emails should be flagged especially if they claim to be a senior colleague.
  • Messages that have a tone of urgency and are trying to get you to do something in a rush because the sender may be “busy" or "need help".
  • Messages that try to get you to do something outside normal processes and procedures.
  • Messages that simply don't match the way the person who claims to be a colleague normally talks to you.
  • Messages that ask you to buy vouchers or make any other purchases.

If you suspect a phishing attack, please report it via via report-phishing@qmul.ac.uk.

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