ITS Induction Pack [PDF 768KB]
The University offers all staff 30 days annual leave (pro rata for members of staff who work less than five days out of seven). In addition, there are eight public statutory holiday days and college closure days for the Christmas holiday period.
Visit the HR website for further information
Annual leave must be authorised by your Line Manager. Annual leave requests should be made in a timely manner, by giving at least 2 weeks notice.
Please book your annual leave on MyHR
The amount of days carried over will not exceed five days and these requests will need to be approved by your Line Manager.
This option becomes available on MyHR at the end of each financial year in July.
Queen Mary recognises the personal and domestic commitments that many of our people balance in conjunction with their roles. This policy outlines how the Universitywill provide additional support to employees at extraordinary times, both for their own welfare and for the welfare and wellbeing of others.
The University is committed to supporting employees to balance the demands placed upon them by their work and by their home and personal responsibilities.
Queen Mary offers a range of family friendly services and policies to support our staff with childcare responsibilities. Our services range from an on-site nursery at our Mile End camps and a dedicated staff network for Parents and Carers to generous maternity, paternity, adoption and shared parental leave policies.
The policy sets out the process for the following types of special leave:
Employees need to complete the Special Leave Application Form, which managers then to need to sign off.
Visit HR website for further information on Special Leave
Any Queen Mary employee can apply to work flexibly by requesting a change to their contract. There is no automatic right to work flexibly but we do have a duty as an employer to deal with any requests in a 'reasonable' manner.
You may apply to change your contract once in any twelve-month period.
You will need to complete a Request for Flexible Working Form, which is found on HR's site for Flexible Working
As part of Queen Mary's commitment to ensuring fair and appropriate working conditions, we have implemented the ITS overtime policy. This policy outlines guidelines and procedures related to overtime work. To familiarise yourself with our ITS overtime policy, please the link below to access the detailed document. We value your dedication and adherence to our policies, contributing to a positive and productive work culture.
ITS Overtime Policy [PDF 210KB]
You must follow the ITS Reporting Sickness Procedure [PDF 51KB] from the first day of your absence.
You will need to contact your line manager as soon as possible if the absence is not due to sickness and you need Special Leave, such as for a death in the family or for an urgent domestic need.
The ITS Learning and Development (L&D) model marks a significant step towards empowering ITS staff with the knowledge and skills necessary to excel in today's ever-evolving technology landscape. In a world where technology advancements occur at a breakneck pace, staying at the forefront of all development is essential for both individual growth and the overall success of our department. With this in mind, we are thrilled to announce the implementation of a new streamlined model that allows our ITS staff to access valuable learning opportunities. One integral aspect of this program is the introduction of a user-friendly training request form, designed to facilitate the process for requesting and booking training. This booking form will serve as the gateway to a world of educational possibilities, enabling our dedicated staff to choose, reserve, and attend the training sessions that align with their professional goals and departmental needs. Please see below Learning and Development (L&D) booking Process.
Access ITS Learning and Development (L&D) Booking Form Here
The process for all bookings above the £500 threshold is as follows:
For any request below £500 the process would be as follows:
Queen Mary offers an interest free loan to staff wishing to apply for an annual season ticket which is repaid over the year in twelve equal monthly installments.
Completed forms should be signed by your Head of Service before being returned to the ITS HR Administrator. Please consult with ITS Business Management for further information.
Season Ticket Loan Application Form [PDF 154KB]
As part of the Government's Green Transport Plan Initiative and in line with Queen Mary’s well-being policy, the cycle to work scheme aims to encourage staff to cycle to work by offering significant savings on the cost of bikes and accessories. It is a salary sacrifice scheme that allows you to pay for the bike in monthly instalments whilst saving through tax and NI exemptions.
More information is available on HR's Cycle to Work Scheme page.
There is currently parking for cars and motorbikes on the Mile End and Charterhouse Square campuses. Please see Security's web page on the College Parking Policy for further information.
How do I claim expenses?
Link to the expense policy can be found here: QMUL Expense Policy
How can staff request a letter for their landlord to prove they work for us?
Please forward these request to the ITS HR Administrator sume.begum@qmul.ac.uk
How do I get my free eye-test?
All QMUL staff, who qualify as DSE Users are entitled to a DSE eye care voucher. The voucher allows you to redeem a free eye and eyesight test as well as a £49 contribution to single vision (middle distance / computer use) lenses. Please note, bifocals/varifocals are not covered under the policy.
QMUL staff who need to drive as part of their role can claim a driver’s eye care voucher which entitles them to prescription glasses for driving. After submitting a request for the voucher, we will request confirmation of the part of your job description that covers driving.
Further information is found at http://www.hsd.qmul.ac.uk/a-z/dse_eye-care/
How can I nominate someone for the Going the Extra Mile (GEM) Award?
Information on the GEM Award is found here: https://connected.qmul.ac.uk/services/gem/
You can also nominate someone for the the annual Staff Bonus Scheme
How do I set WiFi?
ITS have instructions for setting up eduroam here: https://www.its.qmul.ac.uk/support/self-help/networks/wifi/#Manuallyconnectingtoeduroam
I have forgotten my password to sign in
Follow the link below to the Microsoft SSPR Portal, where you will be able to reset your password or unlock your account, using the security email or phone which you registered.
Self Service Password Reset Portal: https://aka.ms/sspr
If you have not yet registered a security email or phone, please contact the ITS Service Desk
For further information, please see Self Service Password Reset (SSPR)
How can I get a discount on IT equipment for personal use?
Students and Staff are offered discounts on Windows and Apple devices from our primary suppliers. Further details can be found here
How can I view Dept W room calendars to see availability?
You can add these to Outlook using this How to view Dept W room calendars in Outlook [DOC 135KB] guide