HR Systems -ResourceLink / Payroll
- Service Group: Business Systems and Management
- Users: Staff
Service Description
ResourceLink is the College’s core HR/Payroll system and is the main College repository of staff information. The system underpins all HR operations and is used to inform staff- based decisions and strategies; support operational HR staff; provide information for monitoring HR services and completing surveys/returns e.g. Higher Educational Statistical Agency (HESA), Research Excellence Framework (REF) and ad hoc requests for information.
How to request this service
Self-service: Service Desk
Lead time
ResourceLink related requests should be made 5 working days in advance.
Cost
There is no cost to the user for this service, but it is a role based service so will need local approval prior to requesting access.
Availability
Hours of Service: 24/7/365
Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
Support
Contact the IT Service Desk
Call: +44 (0)20 7882 8888
Email: servicedesk@qmul.ac.uk
Visit: Queens’ Building, Room W209, Mile End
Self-service: Service Desk
Dependent service
This service is dependent on Infrastructure Services