This application allows QMUL staff and students to directly log IT and Library issues or submit IT requests without needing to contact the Service Desk. It also provides information about planned and unplanned IT service outages, along with links to FAQs and related documents.
How to access: https://servicedesk.qmul.ac.uk
Self-service: Service Desk
Ivanti related requests should be made 5-10 working days in advance.
There is no cost to the user for this service.
Hours of Service: 24/7/365Supported Monday to Friday 8am–6pm (excluding bank holidays and university closure days).
Contact the IT Service DeskCall: +44 (0)20 7882 8888Email: servicedesk@qmul.ac.ukSelf-service: Service Desk
This service is dependent on Infrastructure Services