LANDesk

Service Description:  LANDesk is an application available to QMUL staff and student who can directly log their IT and Library issues or raise IT Request without the need to contact the Service Desk directly. LANDesk will also provide the information about any planned and unplanned IT service outages, links to FAQs and related documents.

Hours of Service: 24/7/365
Support Hours: Monday – Friday 8am – 6pm excluding bank holidays and college closure days
Price: free of charge

FAQs
How to access: https://helpdesk.qmul.ac.uk/helpdesk.qmul.ac.uk 
Report a fault
Request the service