The accessibility statement applies to content published on the https://search.library.qmul.ac.uk/iii/encore/?lang=eng domain, run by the Queen Mary University of London.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
How accessible is this website?
Library Search is currently not fully compliant with accessibility legislation. We are working with the software supplier, Clarivate, to address some of the issues.
Some areas of inaccessibility include:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille you can contact Library Services at library@qmul.ac.uk.
We’ll consider your request and get back to you in 14 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Library Services on library@qmul.ac.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us by visiting https://www.qmul.ac.uk/contact/
Compliance status
Queen Mary University of London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the issues listed below.
Non-accessible content
These criteria issues fail on
What we’re doing to improve accessibility
We recognise that some content on Library Search is not fully accessible, but the University is committed to improving this through:
Preparation of this accessibility statement
This statement was prepared on Monday 12 August 2024. It was last reviewed on Monday 12 August 2024.
This website was last tested on Friday 15th July 2022. The test was carried out by HeX Productions.