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Registry Services

Replacement degree certificate

Degree certificates are legal documents and we must ensure that there is only one in existence at any given time - We can not issue copies for third party submissions.


Whilst Registry Services are able to produce replacement degree certificates there are criteria attached for eligibility as they are legal documents. An instance of this is that a change of name; unless under exceptional circumstances such as a result of gender reassignment, does not mean we would retrospectively change a record and issue a new certificate for you. The replacement certificate will have the exact award information contained on your original certificate and will be produced on current certificate paper.

When can I receive a replacement Degree Certificate?

We will only issue replacement degree certificates in the following circumstances, please note these do not apply to guidance of name changes under exceptional circumstances: 

  • If you Certificate has been lost
  • If you have misplaced your Certificate
  • If you Degree Certificate has been destroyed 
  • If you Certificate was never received* 

*In this circumstance we will look through our records and data provided to us to determine liability for issuing a replacement and subsequent costs of this.

The issuance of any replacements are still subject to the Student Enquiry Centre's service level agreements, and will be processed under these guidelines. If you have any queries regarding this please contact studentenquiry@qmul.ac.uk

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