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Re-enrolment

Whether you are a new student or are continuing your studies, it is important that you enrol every year. You will find guidance on this process, useful contacts and tips on this page.

If you are continuing your studies into the next academic year or returning from an interruption of study, you will need to re-enrol in order to become fully enrolled onto your programme. If you are a new student, you should see the New Students Website for Enrolment information instead. Instructions of how to do this can be found on the 'How to Complete Re-enrolment' tab.

You will be sent an email to let you know when re-enrolment is available to you. Re-enrolment is an online task that you should complete in MySIS by the given deadline. When the task is available to you, login to MySIS and choose the ‘My enrolment’ tab along the top menu bar to access re-enrolment.

If you are invited to complete re-enrolment and have access to the MySIS task, that means that you are required to re-enrol. 

We recommend you re-enrol as soon as you can to ensure that any student loans or grants are processed in good time. If you need a replacement student ID card, you will need to re-enrol before you can get one.

Deadlines for Re-enrolment

  • For students continuing into 2023/24 or returning from interruption in September 2023: Re-enrolment opens from Monday 21st August 2023 but you will receive an email to inform you when you are able to re-enrol. All students required to re-enrol should do so, including postgraduates that started in January 2023 (you are required to re-enrol into the 2023/24 academic year). The re-enrolment deadline is Sunday 8th October 2023.
  • Postgraduate Research Students: If you are experiencing issues with your re-enrolment, please contact the Research Degrees Office for support via researchdegrees@qmul.ac.uk or visit them in 213 Graduate Centre, Mile End Campus (building 18 on the map).
  • For students returning from interruption in January 2024: You will be emailed when the re-enrolment task is available to you. All students required to re-enrol should do so. The re-enrolment deadline is Friday 26th January 2024.

Reasons why the task may not be available to you:

  • If you are being investigated for an assessment offence, you may not be able to re-enrol until the Appeals, Complaints and Conduct Office have completed their investigation. If you have any queries about your re-enrolment, please contact your Student Support Officer. 
  • If you have or had late summer assessments, you may not be able to re-enrol until results have been received and your eligibility to progress to the next academic year has been confirmed. If you have any queries about your progression, please contact your Student Support Officer.
  • If you are enrolled on multiple programmes, you may need to make a change in MySIS so that you can re-enrol onto the correct programme. Please choose the 'My Courses' tab in MySIS and select your most recent programme/the programme you are attempting to Re-enrol on as the programme for the current session or your new default programme. You should now find the Re-enrolment task is available to you within 'My Enrolment'. The 'My Courses' tab is always available and you can switch your default programme as and when needed.

 

Helpful tips

  • International students: If your passport/visa details are incorrect or have expired you should still complete the re-enrolment task - you do not need to update these details before re-enrolling. You should email immigrationcompliance@qmul.ac.uk with clear copies of your new documents as soon as possible and the team will update your details (British and Irish Citizens or those on Distance Learning programmes do not need to provide updated passport/visa details and should continue with their re-enrolment)
  • If you need to contact the Student Enquiry Centre about your re-enrolment (non-fee related), please ensure you submit your enquiry under 'Re-Enrolment' rather than 'Enrolment' (or include 'Re-Enrolment' in your email subject line) so that we can allocate your enquiry accordingly
  • If you have any questions about your fee payment, please direct them to the Fees Office (Ground Floor, iQ East Court / fees@qmul.ac.uk)

How to Complete Re-enrolment

As part of the re-enrolment task on MySIS, you will be asked to review and complete the sections below. Once you have completed a section, you will be able to re-enter it and amend the information you have submitted until you reach the Declaration. The Declaration is the final step of your re-enrolment and once you submit this your re-enrolment will be complete and you will no longer have access to the task. If you are having issues with your re-enrolment or the task, please contact the Student Enquiry Centre for support.

Re-enrolment consists of the following sections:

1. Personal, Financial and Academic Details

  • Review your personal and programme details (Note regarding your Domicile/Country of Permanent Residence: This is dependent upon your permanent home residence at the point you became eligible for enrolment at the start of your programme. This does not need to change throughout your studies, even if you have moved)
  • Review your passport/visa details - you must contact immigrationcompliance@qmul.ac.uk if your passport and/or visa details are incorrect or have expired (this does not apply to British or Irish Citizens or those on Distance Learning programmes). Please continue with your re-enrolment even if these details are incorrect as we will update them as soon as possible.
  • Tell us how you will be paying your tuition fees for the year
  • The Higher Education Statistical Agency (HESA) requires us to collect details of our students’ ethnicity and disabilities as a means of monitoring the success of equal opportunities policies at a national level. This information is kept confidential and helps us to provide you with information on facilities and services that may be useful

2. Qualification History

  • Update us on any recent qualifications you have achieved

3. Address Information

  • Review/update your permanent home address
  • Review/update your term-time contact address
  • Review/update your emergency contact details

Tips: 

  1. If you cannot progress through this section, make sure that any telephone numbers entered are in the right format with the correct number of digits and that you have selected the country code from the dropdown.
  2. You can update all contact details for yourself and your emergency contacts throughout the year on MySIS. Read our guidance on updating your address details for information.

4. Processing of your Personal Data

  • You will be asked to read a declaration about the purposes for which we use your personal data and to whom we may disclose it when required. You must read this declaration carefully.

5. Declaration

This is the final step where you are required to:

  • confirm that all information you have submitted as part of re-enrolment is correct
  • accept that you are responsible for paying your tuition fees in accordance with the Tuition Fee Policy
  • agree to comply with QMUL’s Academic Regulations and all other published regulations and policies

Completing re-enrolment means:

Re-enrolment is an essential requirement for your programme and failure to re-enrol by the deadline will result in your registration at the university being terminated and you will no longer be a student of Queen Mary.

 

Fees Team

If your outstanding fees are blocking re-enrolment.
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