Lettings agents can be a useful source of finding private sector housing if you are looking for a flat or house. They cannot assist you to find a room in a house share. Before commencing your search for accommodation, ensure you read the Private Accommodation Guide.
Advantages include; access to a wide range of properties, minimum health and safety checks have already been verified by the agent, comprehensive assured shorthold tenancies offered.
Disadvantages include; possible higher rents, UK based guarantors required, non-refundable holding deposits are required to remove property from market, possible delays in repairs being effected.
Agents and property managers must be a member of a government approved redress scheme. These schemes provide a free, independent service for resolving complaints between letting agents and their tenants or property owners. It's a criminal offence for a letting agent not to be a member of a redress scheme and a local authority can issue a fixed penalty fine of up to £5000.
There are three govenment-approved letting agent redress schemes;
Letting agents must also be part of a Client Money Protection (CMP) Scheme which ensures that they are protecting their clients monies.
In addition, we always recommend that you use an agent who has membership with one of the following associations, whose aim is to promote a high standard of service and conduct: GPEA, LLAS, Propertymark, Safeagent, RICS, or UKALA.
We have provided a list of letting agents local to Queen Mary which may assist you. These agents have agreed to sign the Queen Mary Code of Practice for Residential Letting Agents [PDF 806KB]. If you feel any agent is in breach of the Code, or you are dissatisfied with their service, please contact us urgently. If the agent fails to rectify any breach we may suspend their inclusion on this page.
Alex Neil
341 Roman Road, E3
alexneil.com
020 8980 7431
Alphabet City
49 West India Dock Road, E14
alphabetcity.co.uk
020 7345 9666
Bairstow Eves
488 Roman Road, E3
bairstoweves.co.uk
020 3369 4583
Hammonds
57 Bow Road, E3
hammonds-estates.co.uk
020 8980 2226
Ideal Homes
103 Burdett Road, E3
idealhomes.uk.com
020 8980 8500
Keatons
397 Mile End Road, E3
keatons.com
020 8981 7788
Look Property Services
349 Roman Road, E3
lookproperty.co.uk
020 8981 9999
Olympia Properties
13a Brick Lane, E1
olympiaproperties.co.uk
020 7377 8000
Portico
2 St Johns House Romford Road, E15
www.portico.com
020 8221 4444
Regent Property Services
9-25 Mile End Road, E1
regentps.com
020 7790 9977
Relocators
225 Mile End Road, E1
relocators.uk.com
020 7791 1212
Winkworth
429 Roman Road, E3
www.winkworth.co.uk
020 8981 6776
WJ Meade
391 Mile End Road, E3
wjmeade.co.uk
020 8981 3331
There are also a number of online review sites for letting agents, two of the most trusted are:
Please note: All online review sites (including those above) suffer for both negative and positive ‘fake’ reviews. Therefore we would always advise you to use an agent who is a member of one of the associations listed on this page, rather than relying solely on reviews.