Before you can move into your room you will be required to have signed a licence agreement for the duration of your stay and to have made an advance rent payment of £400.00. If you have not completed these tasks please contact Housing Services before trying to collect your keys.
Please take a look at our Residential Life website for important information ahead of your arrival to Queen Mary -
residentiallife.qmul.ac.uk
Arriving by car (Mile End Campus)
If you intend to arrive on campus by car you will be able to drive onto campus, but we ask that you unload your vehicle within 45 minutes and then move off campus to park. Whilst your vehicle is on campus you must display the ticket given to you by the Security Officer at the gate and the car driver must remain with the vehicle at all times. We ask that you unload your vehicle as quickly as possible and then move off campus to park your vehicle. Please note that there is no car parking on campus during the rest of the year.
Arriving by car (Aspire Point)
There is no designated parking at Aspire Point. All parking is on local public roads, restrictions and charges may apply.
Arriving by car (Blithehale Court)
There is no designated parking at Blithehale Court. All parking is on local public roads, restrictions and charges may apply.
Arriving by car (Charterhouse Square Campus)
There is limited parking at Dawson Hall, which will be managed by the Security team on site. There is parking available on local public road, restrictions and charges may apply.
Arriving by car (Sherren House)
There is no designated parking at Sherren House. All parking is on local public roads, restrictions and charges may apply.
Arriving by car (Whitechapel Campus)
There is no designated parking at Floyer House or Varden Street. All parking is on local public roads, restrictions may apply.
Arriving by public transport (walking routes)
Bethnal Green Station to Blithehale CourtMile End to Residences Reception (During the construction of the new School of Business and Management you may be rerouted around Westfield Way)
Stepney Green to Residences Reception
Stepney Green to Sherren House
Stratford to Aspire Point
Barbican to Dawson Hall
Whitechapel to Floyer House
If you're 18 or over, a student and living in a London borough, you can get discounted travel with an Oyster photocard. Information can be found on the Transport for London website.
Arriving from Heathrow
There are several options that students can utilise to make their way to Mile End campus.
Please see International Students website for more information.
You can collect your keys and move into your room from the commencement date given on your licence agreement or any day after the commencement date of your licence agreement. You will need to produce a copy of your Accommodation Offer Accepted email, either printed or on your phone, and photo identification to collect your keys.
If you are staying on campus, there will be a temporary wi-fi service set up in Halls. Details on how to connect your device will be provided in your key pack.
Please note that this is a limited wi-fi service only offered to students staying in Halls. As soon as you enrol, you will be able to obtain full access to the IT services at Queen Mary.
Please visit the IT Welcome Guide for further information.
We recommend that all Queen Mary students register with Queen Mary/local doctor prior to arrival. This will allow you access to health treatment should you require it. Residents at the Mile End and Whitechapel campuses can register with Queen Mary Student Health Service (SHS) located on the ground floor of the Geography Building, Mile End Campus.
To register with the SHS, please visit studenthealth.qmul.ac.uk and follow up the registration instructions there.
Students living at our other halls of residences can use the NHS Choices website to find medical centres near them.
Your contents are insured. Register with Howden for Students to access your cover.
Did you know your possessions are insured while you’re staying with us through our partner, Howden? Find out what is and isn’t covered, by registering with the Howden for Students app.
You can register with app here.
What's more, you can access a 24/7 wellbeing helpline, a dedicated blog section for everything you need to know about student life, receive discounts on other student-friendly insurance, and check out the career advice section, Plus, don’t miss the opportunity to earn extra cash by trading in your old gadget!
All Queen Mary residences are fully furnished. However, residents are reminded that they will need to provide their own bedding (linen, duvet, pillows etc), towels, cooking and eating utensils.
You can pre-order bedding packs and kitchen packs from the Queen Mary Online Shop. Any items purchased will be available for collection from Residences Reception in France House. Please do not submit any orders until you have accepted a place in University accommodation and received confirmation.
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