Employee Assistance Programme

There has been a range of national and international tragedies, the war in Ukraine,  conflict in the Middle East, and the racism and violence in the UK.  

There are a number of ways our Employee Assistance Programme can help. This guide talks about the recent riots and protests in the UK but can apply to other incidents: EAP Support - UK Protests [PDF 114KB]

Specifically on the conflict in the Middle East, you can find resources below:

• Managing anxiety in times of national or international tension [DOC 111KB]
• Emergency centres & health fund call centres [PDF 168KB]

The following lists of resources are bilingual and may be helpful for family members in the Middle East regions affected:

• Disaster resources for The West Bank and Gaza (Arabic) [DOC 17KB]
• Disaster resources for The West Bank and Gaza (English) [DOC 16KB]
• Israel Resources - English [DOC 16KB]
• Israel resources - Arabic [DOC 13KB]

In addition:

• EAP lines are open for any individual who would like to talk
• Consultation is available to managers, advising them on how to have conversations with employees who are coping with this crisis.  

The Employee Assistance Programme is a free, confidential service that provides a wide range of support for staff around help balancing work, family and personal life.

Available anytime, any day, by phone, email or online, the service provides information, resources, referrals and counselling on any issue that matters to you, such as work-life balance, relationships, debt, childcare, anxiety and depression, bereavement and loss. 

How do I access it?

Log into the Queen Mary portal using the following details -

Username - queenmary
Password - employee

Recordings of orientation sessions for Queen Mary staff are available in the Training Centre area of the EAP webpages. 

Access Employee Assistance Programme

Resources

Freephone - 0800 243 458 (username and password not required) 
Email - assistance@workplaceoptions.com