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Student Advice and Signposting Hub

Disabled students

Queen Mary aims to be the most inclusive university of its kind, anywhere. Given this ambition and our unique position as a campus-based university in central London we are an attractive destination for disabled students.

While many students with specific learning differences such as dyslexia are diagnosed whilst at Queen Mary, students with existing disabilities and long-term conditions will need support from the university from the start of their course, particularly as the way that support for students with disabilities differs so much in Higher Education from what they may have experienced at school or in Further Education.

The best advice when supporting disabled students is to check that they have registered with the Disability and Dyslexia Service (DDS). DDS have a team of specialist advisers and study skills tutors who can:

  • Provide recommendations and implement reasonable adjustments such as Examination Access Arrangements
  • Arrange for specialist support, e.g. one to one study skills, mentoring, or practical support such as note-taking for students with sensory impairments
  • Act as a conduit between the student and their School or Institute in terms of agreeing adjustments and other forms of support, e.g. alternative assessments
  • Explain the process for establishing a diagnosis of a specific learning difference, e.g. dyslexia, dyspraxia, ADHD
  • Advise and guide students through the process of applying for a Disabled Student’s Allowance (DSA)

The Disability and Dyslexia Service is based on the third floor of the Francis Bancroft Building at Mile End.

For more information on how to create accessible teaching and learning content, we would encourage academic colleagues to utilise the excellent resources curated by the Technology Enhanced Learning Team; these cover Q-Review, QMplus and other resources such as the Reading Lists Online site.

Accessing information on disabled students

Many staff based in our Schools and Institutes are unaware that the Student Support Summary documents that the Disability and Dyslexia Service (DDS) produce for colleagues across the University are available through MySIS. These documents contain details of the support, i.e. the reasonable adjustments, that students supported by DDS have been recommended, along with some advice and guidance on how to ensure these students can study in an inclusive environment, in line with our strategic objectives. They will also contain a synopsis of the student’s presenting condition(s).

Advisers working in DDS will send the Student Support Summaries by email via MySIS to nominated staff in Schools and Institutes, (e.g. Student Support Officers), but they also appear on MySIS once they have been created.

NB: the Disability and Dyslexia Service has signed consent from the students we support to share this information, so there are no data protection issues with staff accessing these documents. Without students’ consent we cannot share this information, so by definition the reports are available to share with colleagues.

Accessing the Reports

To access these reports, colleagues should log in to MySIS and select the ‘Student Course Data’ tab. They should then select ‘Departmental DDS Student Support Search’ (see screenshot below for an illustration):

Access Reports - Departmental DDS Student Support Search

Staff are then invited to select their School or Institute:

Access Reports - Select School or Institute

From the ensuing page, staff can choose from a suite of options, e.g. Student Level, Module Code, Module Year, Module Level, Scheme, Programme, Route Code – they can also pick a specific department. (Colleagues can also search on individual students, should they need to). See below for another screenshot:

Access Reports - Available fields in the search screen

Many module organisers will be most interested in using the Module Code, but the functionality was designed to accommodate the various demands that staff in our Schools and Institutes may have.

Examination Arrangements

Staff can also run reports on any students on a module who have ‘Examination Access Arrangements’ in place, e.g. extra time. To do this, they should select the ‘Module Class List with Exam Access Arrangements’ report; see below for an illustration:

Exam Arrangements - Module Class List with Exam Access Arrangements

NB: not all students with exam arrangements will have a Student Support Summary in place, as some students do not request anything from the Disability and Dyslexia Service beyond exam arrangements. This would include students with temporary conditions, e.g. broken limbs, or pregnant students.

As such there will be students who are on this report and not on the Departmental DDS Student Support function – and vice versa.

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