This privacy notice explains how Queen Mary Venues (the commercial venue hire brand of Queen Mary University of London) collects personal data and how we use it, and about the cookies used on this site.

It applies to information we collect about:

People who request a site visit or send an enquiry

People who communicate with us via our 'Live Chat' facility

People who make bookings

Visitors to our websites

 

How we collect and use your personal data

If you request a site visit, send an enquiry or chat to us online on this website, you may have to submit personal information, such as your name and contact details. We will process this information for the purpose of dealing with your enquiry and fulfilling your request. If you make any kind of booking for the use of our facilities and services, then it will be necessary for you to provide some personal information to us. If you do not provide certain information to use then we may not be able to provide the service requested. 

 

The basis for processing your personal data

If you request a site visit or send us an enquiry, you will be giving consent for us to process your personal data for that purpose. If you give us information in the course of making a booking, it will be necessary for us to process your personal data with a view to entering a contract and subsequently for the performance of that contract. If you wish to withdraw your consent for any processing please contact commercialmarketing@qmul.ac.uk.

 

Sharing your personal data

We do not sell or share your personal data with any third parties, except where this may be permitted or required by law. Data may be shared with payment providers to process transactions.

 

How long your personal data is kept

We will retain your information in line with our Records Retention Schedule. The retention period will differ depending on whether or not you make a booking or other transaction with us.

 

Use of cookies by Queen Mary Venues

When someone visits the Queen Mary Venues website we collect standard internet log information and details of visitor behaviour patterns. This is to help us analyse visitor behaviour patterns and track visitor numbers. We collect this information in a way which does not personally identify those using our websites. We will not associate any data gathered from this site with any personally identifying information from any source. Cookies are small text files placed on a website visitor's computer, which identify it to our server. Cookies do not identify individual users, only the computer used. They are widely used in order to make websites work more efficiently, as well as to provide certain information to the owners of the site.

You may delete and block all cookies from this site. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them from your computer, visit www.allaboutcookies.org.

Please see the table below for details of the cookies we use at Queen Mary Venues and their purpose.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout [new window].

 

YouTube videos and Live Chat functionality

We embed videos from our YouTube channels using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more, please visit YouTube's embedding videos information page. 

 

Your rights and further information

For further information, including on your rights, please see the Queen Mary University of London privacy page and/or contact the Data Protection Officer.